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The Lemon Tree

VALUABLE ADVICE PROVIDED AND COSTS REDUCED WITH BESPOKE IT SOLUTION

Located in the beautiful neo-gothic building at 29 Rhosddu Road in Wrexham, The Lemon Tree Hotel and Restaurant is in a prime position. It also boasts 12 beautiful bedrooms and a 70 seat restaurant which offers a stunning a la carte menu.

Sam Regan bought The Lemon Tree Hotel and Restaurant in December 2014 as a going concern. His experience as a Head Chef and later, General Manager in the industry stood Sam in good stead as he took on The Lemon Tree.

Already, Sam has seen plenty of repeat business and is looking forward to continuing to build on such strong foundations within the community of Wrexham and beyond.

How did we help?

Sam quickly realised that the systems in place in The Lemon Tree were not suitable for such a large business and, already having been contacted by B2 Business Systems, Sam felt happy to discuss his requirements.

“As soon as I took over The Lemon Tree, I was inundated with sales calls from companies far and wide trying to sell me their equipment and services. However, B2 did not follow this norm. Never pushy, I had been contacted on a couple of occasions just quietly asking if I needed anything and he was the obvious point of contact when I realised I did need help to improve our efficiency.”

“I had not realised that B2 offers a financial package for new business start ups – absolutely critical for me in my position as the new owner of The Lemon Tree. Obviously, I took advantage of this added bonus, thanks to B2.”

We Listened

“Not only did B2 immediately understand my problem, they made me feel relaxed, listened very carefully to my issues and advised me on practical, cost effective solutions for The Lemon Tree. B2’s understanding of my brief has saved me money, time and my ultimate objective, improved our efficiency,” Sam continued.

“Not only did B2 present me with two very good options to choose from, these were literally presented over the telephone therefore negating the need for a further face to face meeting. The advice proved invaluable and hit the nail on the head with both options so I felt confident that I was choosing from the best possible solutions for my business.”

“If something goes wrong with any of the new equipment, I know that B2 is only a quick call away and they will help me as a matter of urgency – their customer service is fantastic!”

Our Solution

At B2, we recognise that every customer has different requirements and that each one should be treated as an individual with tailored solutions specific to their needs. Once Sam’s main concerns had been discussed, it became apparent that there would be at least two suitable options to meet Sam’s brief. Not only would each create a much more efficient system for him, but they would also realise immediate savings.

Sam received a bundle of IT hardware consisting of Lenovo PCs and NAS storage, Sophos antivirus software a multifunctional colour printer which also enabled, scanning, faxing and copying, and allows Sam to print from just about anywhere through it’s mobile print capabilities. He can also scan documents directly to cloud services including Google Drive and Microsoft Office 365 for storage and collaboration purposes.

Not only does such flexibility provide Sam with multiple time-saving initiatives, all of his chosen options are processed on one simple monthly invoice too. So, Sam now knows exactly how much he is spending on print on one simple predictable monthly invoice and, within the first month of installation, Sam saw considerable savings of 53% on ink alone.